1. Scope

These terms apply to all orders placed through our webshop by consumers.

2. Seller Details
Phase De Lune
Koedreef 20, 9070 Destelbergen, Belgium
Email: info@phasedelune.be
Phone: +32 476 08 03 33

3. Products
Our leather watch cases are described with utmost care. Slight color variations may occur due to screen settings.

4. Pricing & Payment
Prices include VAT. Shipping costs are shown at checkout. Payment must be completed before dispatch.

5. Order Process
Once your order is placed, you’ll receive a confirmation email. The contract is concluded upon payment confirmation.

6. Delivery
Delivery within Belgium typically takes 2–5 working days. We will notify you of any delays.

7. Right of Withdrawal
You have 14 days to return items from the date of delivery. Return shipping is at your expense unless the item is faulty.

8. Liability
Our liability is limited to the purchase price. We are not responsible for indirect damages or loss.

9. Dispute Resolution
Belgian law applies. For disputes, contact the Consumer Mediation Service via https://consumerombudsman.be.